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Refunds & Returns Policy

Our Guarantee

At Bellevue Hill Bottle Shop we believe in providing quality wines at a quality prices.

As such, if a wine is faulty, damaged, of questionable quality or not to your satisfaction, please feel free to contact one of our staff on (02) 8213 2515.

If the product meets one (or more) of these conditions please contact us and we will be happy to provide you with either a credit refund or replacement.

Wines are a living and ever changing product, and as such, if you were to come accross a bad one (it does happen from time to time no matter how much we care for the product) then we'll need to organise with you to have the remaining items returns so that we can look at it too.  If it's a bad batch, more often than not we can get replacements from the suppliers and we are happy to pass on this to you - but we'll need the samples from you.

We're in the business of looking after all your wine needs - so we'll do what we can to look after you.

If you have any further questions, you can contact us on (02) 8213 2515 or email us at info@halfbottles.com.au

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Our Privacy Policy

Personal Information

At Bellevue Hill Bottle shop we are very aware of the use and misuse of information.

As such, while any personal information that users submit to the site will be stored in our database, if it is used, it will only be for internal processes or if agreed by you for promotional purposes. This could include Newsletters, catalogue updates or other promotional campaigns.

You should be aware that as we strictly adhere to the rules and guidelines regarding the misappropriation of information, we will not pass your details on to third parties. And you can request them to be removed from any marketing at anytime.

Disclosure of Personal Information

At Bellevue Hill Bottle Shop we do our best to ensure that your information remains private in accordance with the Privacy Act.

We're in the business of servicing your wine needs!  Why any business would breach this trust is beyond us!

However, in situations whereby we must offer such information according to the law, or where our contract or conditions have been breached, misused, or deliberately ignored, we reserve the right to disclose your personal information to the appropriate party to ensure that the matter is resolved according to the seriousness of the offence.

If you have any further questions, you can contact us on (02) 8213 2515 or email us at info@halfbottles.com.au.

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Terms & Conditions

Payment

We use Eway for all our online credit card transactions. To find more about Eway you can visit their website on http://www.eway.com.au

Bellevue Hill Bottle Shop cannot access your card details and your personal information is always encrypted when it is being transferred on line - there are laws about all this, and we adhere to them!

If you feel uncomfortable with using this system or with paying online, dont hesitate to contact us on (02) 8213 2515 so we can process the payment for you!

Alternatively, we will be even happier if you pop in and say hey to us at 100a Bellevue Rd, Bellevue Hill, where we can do it for you with a smile!

Delivery

We can deliver anywhere in Australia! Or courier anywhere in Sydney for less than $10 / box!

We don't charge any extra for packing or shipping, so we like to keep the costs of shipping transparent so that you know what you are paying for.

You can determine the costs of shipping before contacting us by going to our delivery calculator page: http://www.halfbottles.com.au/delivery

A box (dozen) of half bottles of wine or a box (24) of piccolos of wine weigh approx 9kg. We pack the bottles well so that they can travel via mail and we always use registered post or courier.

Cancellations

At anytime we hold the rights to cancel any order, upon which the intended recipient will be notified via the appropriate contact details they have provided. We will refund the monies after the person has been notified.

You too can cancel your order if you need to up to the time it ships - we of course hope you don't, but if circumstances arrive that require you to cancel the order, just give us a call!

We're here to help you with your wine needs!

Age Rquirements

To order from us, you must be at least 18 years of age. It is illegal in Australia to sell alcohol to persons under the age of 18 or to supply alcohol to anyone that we know will then pass it on to an underage person - it's all in the liquor laws and can affect our license - so we're strict about this!

Unattended Delivery

If you have requested your order left unattended if there is nobody at the delivery address to accept the delivery - sorry, but this also means we can't be responsible for any missing items.

If you have any further questions, you can contact us on (02) 8213 2515 or email us at info@halfbottles.com.au.

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We have a lot of stock but may not have all products immediately available for shipping - we regularly check with our suppliers to ensure that what we have on offer is available and will get back to you if there are any delays.

Most products we can receive from our suppliers within a day (some on the same day) - other products are ordered weekly (for these products, as a general rule, if ordered by Tuesday each week we can have it with us on Thursday the same week). As soon as we receive your order, we'll be in touch with estimated time frames. Delivery times are quoted as from the time your order has been given to the courier and doesn't include weekends.

Please also note that any products we need to order in may take a few days (up to 9 days) to get to us first.

If you require products in a hurry, you might be best to contact us on the phone: 02 8213 2515 or contact us here.

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Discount Price

The discount prices listed are for purchases of 12 or more bottles, or if you purchase more than $300 in a single transaction.

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Minimum Buy

Half Bottles is all about service!

We have listed all small format products we can supply.

Unfortunately some suppliers place restrictions on ordering some products and therefore some products have minimum buy quantities enforced.

If you are unsure or require more flexibility, please contact us prior to ordering and we would be more than happy to help out.

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WHAT IS MY CVN NUMBER?

The Card Verification Number (CVN) is an extra code printed on your debit or credit card. CVN for Visa, MasterCard, BankCard and Diners is the final three digits of the number printed on the signature strip on the back of your card.

CVN for American Express appears as a separate 4-digit code printed on the front of your card.

As the CVN is not embossed (like the card number) the CVN is not printed on any receipts, hence it is not likely to be known by anyone other than the card owner.

CVN is an anti-fraud measure being introduced by credit card companies worldwide. You are required to enter the CVN each time a payment is made and you are not present to sign a receipt, as for on-line transactions. We ask you to fill out the CVN here to verify that you actually hold the card you are using for this transaction, and to avoid anyone other than you from shopping with your card number. All information you submit is transferred over secure SSL connections.

* The name of this code differs per card company. You may also know it as the Card Verification Code (CVC), the Card Security Code or the Personal Security Code. All names cover the same type of information.

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Krug Grande Cuvee - 375mL

Product Detail
size
375mL
Price
RRP $169.95
only
$ 150.00
per bottle in a dozen or
$300 in a single transaction
Cart
add to cart
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Krug Grande Cuvée is the archetype of Krug’s philosophy of craftsmanship and savoir faire: A blend of around 120 wines from ten or more different vintages, some of which may reach 15 years of age. Blending so many vintages gives Krug Grande Cuvée its unique fullness of flavours and aromas, its incredible generosity and its absolute elegance - something impossible to express with the wines of just a single year. Its exceptional finesse is the result of a stay of at least another six years in the cellars. Over twenty years are needed to craft each bottle of Krug Grande Cuvée: the first prestige cuvee re-created each year, beyond the very notion of vintage.

 

Tasting

 

As you taste it, notes of toasted bread, hazelnut, nougat, barley sugar and jellied fruits may take you by surprise. You may even taste hints of apples still on the tree, flowers in bloom, ripe and dried fruit, almonds, marzipan, gingerbread, sweet spices and even brioche and honey.

 

You may also notice its exceptional freshness in the mouth, with rich and tangy flavours of lemon and grapefruit enhanced by the subtlety of its fine and elegant bubbles. Krug Grande Cuvée can age beautifully.

Food Match

 

Krug Grande Cuvée’s fullness is such that everyone can find something in it to stir their emotions.

 

Its generosity also means that it lends itself to a plethora of culinary combinations, from the simplest to the most sophisticated, from an extra mature parmesan to a dish of turbot à la truffe. 

Krug ID

To find out exactly where your bottle came from and which grapes it is comprised of, have a look on the back label and go to Krug.com

 

 

 

copyright © 2014 Half Bottles
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Half Bottles is a business of Belleve Hill Bottle Shop - License #350261 - Bellevue Hill Liquor Group Pty Ltd ABN 32 131 212 970 - we practice & support responsible service of alcohol.
NSW Liquor Act 1982: It is an office to sell or supply or to obtain liquor on behalf of a person under the age of 18 years old.
All listed prices are the online price per bottle in a mixed or straight dozen or for purchases of more than $300 in a single transaction.